When we postponed our San Francisco and Austin conferences early in the COVID pandemic we truly hoped that we would be in a position to run those events, along with New York and Freiburg, in the second half of the year.
Bringing our Smashing family together is an important part of what we do. However, with quarantine requirements, flight bans, and the current social distancing regulations in place, producing an in-person conference has proven difficult. In addition, even if the event wasn't hampered by regulations, we do not feel we have enough information to be able to keep you, our attendees and friends, safe.
Therefore, as a ticket holder for a 2020 event we wanted you to be first to know that we have decided to take the 2020 dates online, and also announce all of the 2021 in-person conference dates.
What About My Ticket?
Your in-person ticket has automatically been moved to Freiburg on September 6–7, 2021.
In addition, your in-person ticket gives you access to the online edition of the 2020 conf on September 7–8 at no extra charge.
If you are happy with this, you don't need to do anything and we'll see you there!
What If I Have A Workshop Ticket?
Your in-person workshop ticket will also be moved to 2021. We are still finalizing the workshops for the in-person 2021 season. Once they are announced, you will be able to select your workshop.
However, if you would rather take one online, be sure to check out all of the options we have for you. We'd be happy to transfer that portion of your ticket to an online workshop.
What If I Can't Attend In 2021?
You can change your in-person ticket to a 2020 Online Season pass.
What If I Don't Know?
No problem! You have been automatically moved, but if you would like to keep your options open instead, turn your ticket value into a Smashing Voucher. Similar to a gift card, the amount you paid this year can be used on online conferences, online workshops, future in-person conferences, books, membership, etc!
Alternatively, we also offer a full refund if you prefer.
Want To Make A Change?
Send us an email and we'll get you sorted. You can reach us at email@example.com. Please note, we are a small team based in Europe, so it may take up to 72 hours to get back to you. Thank you!
Smashing is a small company, and we truly appreciate the support and understanding more than we can express. Smashing really is a family, and we can't wait to meet you (again). ❤️
— The Smashing Team