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Michele Williams

Dr. Michele A. Williams is owner of M.A.W. Consulting, LLC - Making Accessibility Work and author of 'Accessible UX Research'. Her 20+ years of experience include influencing top tech companies as a Senior User Experience (UX) Researcher and Accessibility Specialist and obtaining a PhD in Human-Centered Computing focused on accessibility. As an international speaker, published academic author, and patented inventor, she is passionate about educating and advising on technology that does not exclude disabled users.

Michele Williams's Talk

Stop Waiting for Perfect. How to Start Talking to Disabled Users Now

December 10 – 8:10 AM

Many teams say they want to include disabled people in their research but don’t know where to start — they worry their tools aren’t accessible enough, their products aren’t ready, or they’ll say the wrong thing.

In this talk, Michele shows how talking to disabled users doesn’t have to be hard. You’ll learn simple ways to recruit, prepare, and run sessions that center accessibility without needing perfect tooling or big budgets. With real-world examples and practical prompts, Michele demystifies inclusive UX research so teams can start learning from the people accessibility is really for. Because the best way to build accessible experiences isn’t waiting until everything is flawless, it’s starting the conversation.