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Billy Carlson

Billy helps designers and product folks learn best practices of all phases of UI and digital product design through the Balsamiq Wireframing Academy. We create engaging videos, articles, webinars, and courses to help rid the world of bad software. Previously, he built user-centered design teams at Health Care Service Corporation and designed and launched countless products as Director of User Experience at Threadless.

Billy Carlson's Talk

User Research in the Real Messy World

May 17 – 9:00 AM

We all want to do proper rigorous research with all its bells and whistles, but it isn’t always possible. The good news is that we can adapt Research to work within any company, regardless of cultural constraints or limited resources. The Balsamiq team will walk us through a research project from their real messy world to inspire creative ways to adapt research to your world.