Frances is a British designer and technologist living in San Francisco. She was a product lead and designer for Code for America, working with local governments to change their public service design practices. Previously, she was the front-end lead for the award-winning single domain project GOV.UK at the Government Digital Service. Frances is now a freelance designer both independently, and as part of Public Digital and spends a majority of her time working on public service design projects.
In her spare time she runs an IoT and smart homes blog called Sensors and Sensibility http://sensorsandsensibility.com and hobbies as an illustrator.
Driving Culture Change with Design
Building amazing digital services is a dream we all have, but many of us are working for companies that aren't quite with the programme yet. With a few examples from how we made huge and lasting changes within the UK Government's digital services, I'll describe how you can help steer your products onto better seas through simple culture change tricks and using design to set the pace.