Skip to main content

Cognitive Biases 101: How They Impact Users, Research, and Teams

Stéphanie Walter
Your instructor
Stéphanie Walter
Tickets
Get a ticket ↓

Workshop includes:

  • 🔖 Actionable insights
  • 🍎 Reference examples
  • 🎤 Dedicated Q&A time

Free Workshop, 1h + Q&A • Thu, April 10 2025
09:00 – 10:30 AM PT • 18:00 – 19:30 CET • Check your time zone ⏰

Our brains take shortcuts. Sometimes, that’s useful. Sometimes, it leads to biased decisions. These biases influence how users behave on websites. They also influence how we conduct research, and team dynamics within a project.

This free session will help you recognize some biases, understand how they shape user behavior and decision-making, and learn how to work with (and around) them to improve your projects.

Here’s What You Should Be Expecting:

  • Interactive live session

    A free, 1.5h-long live session

  • Practical insights into

    Understand user behavior and decision-making

  • Improve your projects

    Learn to work with (and around)

  • Dedicated Q&A time

    To ask all your questions!

Free! Register for this workshop → 1 × 1h live session + Q&A. April 10.
With all video recordings & slides. Get a ticket.

In this session, we’ll explore:

  • What cognitive biases are, how some of them impact UX and decision-making, with specific examples.
  • How biases can also influence your user research sessions, or findings and what you can do to mitigate them.
  • How other biases might influence team dynamics and collaboration, and, what to do about this to mitigate it.

Who is this session for?

  • UX designers and researchers who want to improve user research and usability testing.
  • Product managers looking to understand how biases shape decision-making.
  • Anyone curious about the psychology behind user behavior and team collaboration.

Bonus: At the end of the session, Stephanie will introduce you to her deck of cards workshop, to help your team identify and tackle biases in your own projects.

Free! Register for this workshop → 1 × 1h live session + Q&A. April 10.
With all video recordings & slides. Get a ticket.

About Stéphanie Walter

Stéphanie is a User Researcher and Inclusive Designer who focuses on building user-centered, inclusive and accessible products and services. She spent the last 12+ years helping her clients deliver successful projects in different industries (banking, financial, automotive, healthcare, press, travel, etc.)

She likes to share her passion for her UX work all around the world. She has taken this beyond her successful blog, conferences and workshops. She discusses a wide range of topics, including mobile UX, enterprise UX, cognitive biases, inclusive design, design process and designer — developer relationship. You can follow her on social media for qualitative curated UX design content.

Schedule

8:45 AM PT
Virtual doors open, registration, chat and introductions.

9:00 AM – 10:00 AM
Learn what cognitive biases are, how they impact UX and decision-making with real examples, how they can affect user research and findings (and how to mitigate them), and how they influence team dynamics and collaboration—plus strategies to counter them.

10:00 AM – 10:30 AM
Q&A with Stephanie. Networking!

Free! Register for this workshop → 1 × 1h live session + Q&A. April 10.
With all video recordings & slides. Get a ticket.